Retail360
PepsiCo
An internal PepsiCo tool helping users gain confidence to make sales decisions. Combining multiple tools with new features, Retail360 is a one stop shop for all information an account manager needs.
Membership Validation
REI Co-op
The Customer Accounts Experience team, including myself, in conjunct with the Membership team reimagined flows for Co-op members to validate their membership and ultimately attach it to their account.
Guest Checkout
REI Co-op
Members should not be able to checkout as a guest on rei.com. If a member isn't signed in or doesn't have their membership correctly linked to their accounts, then they are more likely to struggle using REI's digital channels.
Council On Aging
Live Well Collaborative
A digital connection tool for those aging in place and home health care aides. This tool needed to fit within COA's existing company structure as well as meet the unique needs of the aging population.
VAD Education
Live Well Collaborative
Cincinnati Children's Medical Center leaders in the ACTION Learning Network kickstarted a mission to develop age and developmentally appropriate educational materials on Ventricular Assist Devices, or VADs, for pediatric patients, families and staff members.
Bison
University of Cincinnati
An app that teaches young adults who are now living independently how to confidently complete stereotypical "Dad" tasks. Bison coaches users through adverse situations and trains them on preventative maintenance.
